1. Order Modifications:

   • Once an order is placed, no changes or modifications can be made. 

2. Sales and Returns:

   • All purchases are considered final, and returns or exchanges are only accepted in the case of a faulty item.

3. Shipping Time:

   • Orders typically ship within 7-14 working days from the date of order placement.

4. Response Time:

   • We aim to address inquiries and concerns within 2-4 working days.

5. International Orders:

   • International buyers are responsible for covering all customs duties and associated fees.

These policies outline our commitment to customer satisfaction, the timeline for order processing and shipping, and the responsibilities of international buyers regarding customs and duties.